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Refund policy

Last updated: 15 October 2026

Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders.

14-day refund

You can request a full refund within 14 days of your purchase.

How to request a refund

Contact Paddle at paddle.net and select “Request refund”, or use the link in your receipt. You can also write to us at [email protected] with your order number and we will arrange it with Paddle.

Refunds go back to the payment method you used. A refunded licence key stops receiving updates and support.

Your rights

This policy does not limit any rights you have under the consumer law of the country where you live.

Contact

BlueAgency d.o.o. (Xolius), Hilme Krke 90 - Donja Vogosca · [email protected]